165 Joey Dr.
Elk Grove Village, IL 60007
Phone: 224-404-6932

Hours of Operation
Mon – Friday : 7am – 4pm
Saturday – Sunday : Closed

Ultimate Millwork Privacy Policy


We are pleased that you are visiting our website www.ultimatemillwork.com and thank you for your interest in our Company and Services! Protecting your privacy is important to us and the following information sets out how we handle your data when using our website.

Table of Contents :

01. Commitment to data protection

Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal information. This includes, for example, the number of users of a website.

In principle, we will only use your personal information in accordance with the applicable data protection laws and only as described in this privacy policy.

However, we reserve the right to put this data to additional uses to the extent permitted or required by law or necessary to support legal or criminal investigations. In this case, we will inform you again about this further data processing to the extent required by law and obtain your consent.

In the next sections we explain when and how we process personal information about you when you visit our website.

02. Basic information on the handling of personal information

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files, such as date and time of access, name of the page accessed, amount of data transferred and the requesting provider. This data cannot be assigned to a specific person and is used solely to ensure the trouble-free operation of our website and to improve our services.

Personal information is collected when you voluntarily provide it to us for the execution of a contract or when contacting us. Which data is collected can be seen from the respective input forms. We store and use the data provided by you for the purpose of processing the contract.

After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods, and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved on our part, about which we inform you accordingly below.

In the context of contacting us (e.g., via contact form, quote request, phone, or e-mail), personal information is collected, which data is collected in the case of a contact form, can be seen from the respective contact option you are using. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. Your data will be deleted after final processing of your request, provided that you wish this, and that the deletion does not conflict with any statutory retention obligations.

When ordering our merchandise, it is necessary, among other things, to provide your name, e-mail address and postal address and, if applicable, your payment data.  We process and store the personal information provided when you place an order solely for the purpose of providing you with the ordered products.

For the processing of personal information using cookies and similar technologies on our website, please refer to our Cookie Policy, which is part of this privacy policy.

03. Transfer of personal information

Ultimate Millwork will not disclose or otherwise distribute your personal information to third parties unless this is necessary for the performance of our services, you have consented to the disclosure or the disclosure of data is permitted by relevant legal provisions.

Ultimate Millwork is entitled to outsource the processing of your personal information in whole or in part to external service providers acting as processors within the framework of applicable data protection law. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfilment of reporting obligations. The service providers commissioned by Ultimate Millwork process your data exclusively in accordance with our instructions. Ultimate Millwork remains responsible for the protection of your data, which is ensured by strict contractual regulations, technical and organizational measures, and additional controls by us. It goes without saying that Ultimate Millwork ensures that the respective service provider guarantees data security before passing on personal information. Ultimate Millwork will therefore only commission companies that can guarantee secure and proper data processing based on their qualifications and their technical and organizational capabilities.

Personal data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil our legitimate interests.

04. Storage and retention

Your personal information will be stored by us only for as long as is necessary to achieve the purposes for which the data was collected or – if statutory retention periods exist that go beyond this point and for the duration of the legally prescribed retention period. Only in a few exceptional cases is your data be stored beyond this period, e.g. if storage is necessary in connection with the enforcement of and defence against legal claims against us.

05. International transfers

Our main operations are based in the USA and your personal information is generally processed, stored and used within in the USA. In some instances, your personal information may be processed outside the USA. If and when this is the case, we take steps to ensure there is an appropriate level of security, so your personal information is protected in the same way as if it was being used within the USA.

06. Automated decision-making

Automated decision-making including profiling does not take place on the part of Ultimate Millwork.

07. Direct marketing in the context of a customer relationship

We use the data you provide to fulfil and process our contract and to respond to your enquiries or on the basis of your consent. Insofar as you have also given us separate consent to process your data for consulting, quotations and advertising purposes, Ultimate Millwork is entitled to contact you for these purposes via the communication channels you have ticked in this consent.

08. Security and confidentiality

To ensure the security and confidentiality of the personal information we collect on the Website, we use data networks that are protected by, among other things, industry-standard firewalls and password systems. When handling your personal information, we take appropriate technical and organizational measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration or destruction and to ensure its availability.

09. Online presences in social media

We maintain online presences on Facebook and Instagram on the basis of our legitimate interests and to communicate with customers, interested parties and users who are active there. Unless otherwise stated in this policy, we process the data of users if they communicate with us within the social networks and platforms, e.g., write articles on our online presences or send us messages.

10. Personal information and children

Most of the services available on this website are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact. The parent or guardian will be provided with (i) information about the specific type of personal information being collected from the minor, (ii) the purpose for which it will be used, and (iii) the opportunity to object to any further collection, use or storage of such information. We comply with youth protection laws.

12. Training

All new hires entering Ultimate Millwork who may have access to personal information are provided with introductory training regarding the provisions of this policy, a copy of this policy and implementing procedures for the department to which they are assigned. Employees in positions with regular ongoing access to personal information or those transferred into such positions are provided with training reinforcing this policy and procedures for the maintenance of personal information and shall receive annual training regarding the security and protection of personal information and company proprietary data.

13. Personal information Audit(s)

Ultimate Millwork conducts audits of personal information maintained by Ultimate Millwork in conjunction with fiscal year closing activities to ensure that this policy remains strictly enforced and to ascertain the necessity for the continued retention of personal information. Where the need no longer exists, personal information will be destroyed in accordance with protocols for destruction of such records and logs maintained for the dates of destruction.

14. Data Breaches/Notification

Databases or data sets that include personal information may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, Ultimate Millwork will notify all affected individuals whose personal information may have been compromised, and the notice will be accompanied by a description of action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after the breach was discovered.

15. Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

16. Changes

This Policy and our commitment to protecting the privacy of your personal information can result in changes to this Policy. Please regularly review this Policy to keep up to date with any changes.

17. Queries and Complaints

Any comments or queries on this policy should be directed to us using the following contact details.

Ultimate Millwork
165 Joey Dr.
Elk Grove Village, IL 60007
Phone: 224-404-6932

If you believe that we have not complied with this policy or acted otherwise than in accordance with applicable data protection law, then you should notify us.

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